Support & Guidance
Conversations, walks, doctor's visits, leisure activities. We are trusted caregivers.
This is how care and support works
In addition to medical care, it is of great importance to us that you feel completely comfortable, safe, and socially integrated in your home. Our services in the area of care and companionship are designed to make your everyday life easier and preserve your independence.
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Start of Care & Support
Everyday support without a doctor's prescription
Good to know:
These offers are non-medical services.
This means for you:
Easy access
You need no prescription (Prescription) from a primary care physician.
Flexibly designable
You can flexibly book the services according to your personal wishes and individual needs.
Defined together: Your needs are our focus
Because everyone has different habits and desires, we design care that is completely individualized.
How does that work?
The common dialogue:
We will determine what support is meaningful and desired in a joint discussion.
A strong team
The vote will be a partnership between the Nursing Management, To you as a customer and at your request your Relatives.Customized everyday life
Whether it's companionship on walks, help around the house, assistance with shopping, or simply an engaging conversation over a cup of coffee – we adapt to your needs.
Our Goal:
We relieve relatives and bring joy and security into your everyday life – exactly where you value support the most.
Costs and health insurance
Transparency builds trust. We openly explain what the health insurance covers, what the remaining financing covers, and what you pay yourself.
Do you want to know more?
What the basic insurance covers
If the care services are medically prescribed, the statutory health insurance will cover the main part of the costs in accordance with the nationally uniform tariffs.
Clarification, consultation, and coordination: CHF 76.90 / hr
Medical care: CHF 63.00 / hr
Basic care: CHF 52.60 / h
Patient participation and residual financing
In addition to your franchise and deductible, you will personally pay a statutory patient contribution of a maximum of CHF 15.35 per day, at most CHF 5,613.70 per year. Your canton or municipality of residence will cover the remaining financing.
Household management and care
Household services and support are not a mandatory benefit of basic insurance. Depending on your supplementary insurance, they will be covered partially or billed directly. We will provide you with a clear cost overview before you begin, so you know what to expect.
Children, adolescents, and special cases
Individuals up to 18 years of age and benefits covered by disability insurance, accident insurance, or military insurance are exempt from patient cost-sharing. Outpatient acute and transitional care in the two weeks following a hospital stay is also fully financed by health insurance and public authorities.
Care is more than just looking after someone. It is our promise to be there.
True care begins with listening, not with following protocol.
Head of Nursing
From 10/01/2026
Frequently Asked Questions
We know the first step is often the hardest. Here you'll find answers to the most frequently asked questions.
Request consultation
Is the initial consultation really free?
Yes. The initial consultation is free and non-binding for you. Billable services will only begin once we jointly decide to work together and the medical prescription is available.
Do I need a doctor's referral to contact you?
No. You can contact us directly at any time. We will only need the doctor's prescription later for billing nursing services through the health insurance company, and we will be happy to take care of that.
How quickly can the operations begin?
As a rule, within a few days following the initial consultation. In urgent situations, such as after hospital discharge, we arrange care on short notice.
Can my relatives be present during the initial consultation?
Certainly. Many clients want to have their daughter, son, or a trusted person with them. Upon request, we also involve family members in the later care planning.
What happens if my health condition changes?
Your care plan is not a rigid document. If your needs change, we will adjust the services, frequency, and content together with you. This does not require a new application process.