Data protection

nikea-spitex.ch

With this privacy policy, we inform you about which personal data we process in connection with our activities and operations, including our fire8.ch website.

We inform, in particular, what personal data we process, for what purpose, how, and where. We also inform about the rights of individuals whose data we process. For individual or additional activities and operations, further data protection declarations as well as other legal documents such as General Terms and Conditions (GTC), Terms of Use, or Participation Conditions may apply. We are subject to Swiss data protection law as well as any applicable foreign data protection law, such as in particular that of the European Union (EU) with the General Data Protection Regulation (GDPR).

The European Commission recognizes that Swiss data protection law ensures an adequate level of data protection.

Contact addresses

Responsibility for the processing of personal data:

Samuel Manz
FIREGROUP LLC
Hottingerstrasse 12
8032 Zurich
Switzerland

hello@fire8.ch

In individual cases, there may be other controllers responsible for processing personal data, or joint responsibility with at least one other controller.

Data Protection Officer or Data Protection Consultant

We have the following Data Protection Officer / Data Protection Advisor as the point of contact for data subjects and authorities for inquiries related to data protection:

Samuel Manz
FIREGROUP LLC
Hottingerstrasse 12
8032 Zurich
Switzerland

hello@fire8.ch

2. Terms and Legal Bases

2.1 Terms

Personal data is any information relating to an identified or identifiable natural person. A data subject is a person whose personal data we process.

Processing shall include any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction of personal data.

The European Economic Area (EEA) comprises the member states of the European Union (EU) as well as the Principality of Liechtenstein, Iceland, and Norway. The General Data Protection Regulation (GDPR) refers to the handling of personal data as the processing of personal data.

2.2 Legal Basis

We process personal data in accordance with Swiss data protection law, particularly the Federal Data Protection Act (Data Protection Act, DSG) and the Data Protection Ordinance (Data Protection Regulation, GDPR).

We process personal data in accordance with – insofar and to the extent that the General Data Protection Regulation (GDPR) applies – at least one of the following legal bases:

  • Art. 6 Para. 1 lit. b GDPR for the necessary processing of personal data to fulfill a contract with the data subject and to carry out pre-contractual measures.
  • Art. 6 para. 1 lit. f GDPR for the necessary processing of personal data to safeguard our legitimate interests or those of third parties, provided that the fundamental freedoms and fundamental rights as well as the interests of the data subject do not prevail. Legitimate interests include, in particular, our interest in being able to conduct and communicate our activities and operations permanently, in a user-friendly, secure, and reliable manner, ensuring information security, protection against misuse, enforcing our own legal claims, and complying with Swiss law.
  • Art. 6(1)(c) GDPR for the necessary processing of personal data to fulfill a legal obligation to which we are subject according to any applicable law of Member States in the European Economic Area (EEA).
  • Art. 6(1)(e) GDPR for the necessary processing of personal data for the performance of a task carried out in the public interest.
  • Art. 6(1)(a) GDPR for the processing of personal data with the consent of the data subject.
  • Art. 6(1)(d) GDPR for the necessary processing of personal data to protect the vital interests of the data subject or another natural person.

Welcome to myspitex – your personal customer portal

Transparent, clear, and always there for you.

We are pleased to offer you starting from October 1, 2026 our digital customer service myspitex to provide. With this secure login area, we offer our customers and authorized relatives full transparency at all times regarding all services rendered and the associated billing. Once the portal is active, you will find a detailed overview of the following points here:

Performance record at a glance

Who provided what support, when, and how is the exact cost breakdown composed?

Health insurance contribution

Which care services are directly covered by your health insurance (according to KVG)?

Customer share

What is the statutory share (deductible/franchise) or what are the costs for additional services that you as a customer bear yourself?

Municipal Contribution

What share of the care costs is covered by public funds (remaining financing by the municipality)?

Online registration via OPAN

Fast, secure, and straightforward starting October 1, 2026.

As a modern Spitex provider, we work with OPAN – the secure online registration system for Switzerland. This feature will be activated in time for our launch on October 1, 2026.. From this point onwards, hospitals, doctor's offices, counseling centers, as well as patients and their relatives can submit new registrations to us directly, digitally, and in full compliance with data protection regulations, around the clock.

How registration works from October 1st

  1. Click on the link below to go directly to the nikea-spitex.ch login form on the OPAN platform.
  2. Choose whether to log in as Referrer (Hospital, Doctor) or as Private individual (Patient, Relatives) to undertake.
  3. Fill in the required information and send the form securely.

Upon receipt of the report, we will contact you immediately to coordinate the next steps and the start of care.

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