We look forward to hearing from you.
Whether you are looking for care for yourself or a loved one, have a question about our services, or simply want to talk, we'll take the time for you.
Nikea Spitex
Bahnhofstrasse 29
CH-8810 Horgen
Welcome to myspitex – your personal customer portal
Transparent, clear, and always there for you.
We are pleased to offer you starting from October 1, 2026 our digital customer service myspitex to provide. With this secure login area, we offer our customers and authorized relatives full transparency at all times regarding all services rendered and the associated billing. Once the portal is active, you will find a detailed overview of the following points here:
Performance record at a glance
Who provided what support, when, and how is the exact cost breakdown composed?
Health insurance contribution
Which care services are directly covered by your health insurance (according to KVG)?
Customer share
What is the statutory share (deductible/franchise) or what are the costs for additional services that you as a customer bear yourself?
Municipal Contribution
What share of the care costs is covered by public funds (remaining financing by the municipality)?
Online registration via OPAN
Fast, secure, and straightforward starting October 1, 2026.
As a modern Spitex provider, we work with OPAN – the secure online registration system for Switzerland. This feature will be activated in time for our launch on October 1, 2026.. From this point onwards, hospitals, doctor's offices, counseling centers, as well as patients and their relatives can submit new registrations to us directly, digitally, and in full compliance with data protection regulations, around the clock.
How registration works from October 1st
Upon receipt of the report, we will contact you immediately to coordinate the next steps and the start of care.
